- Auratech Software
Australian based company that provides the Client Integrated Support System.
- Control-F1
Provides enterprise solutions for live and automated support.
- Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
- Double IS
Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).
- Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
- Help Desk Software World
An introduction to help desk software and services. Also includes downloadable resources.
- HelpDesk Software Center
Software information, screenshots and a downloadable trial version of a widely used solution.
- HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
- Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
- ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
- Induction To Help Desk Software
An introductory presentation on help desk software: Past, Present and Future.
- Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
- Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
- Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
- Langley Computer Services
UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT.
- LBE Helpdesk
Designed to run on the desktop or the web, as well as integrate with e-mail applications.
- Managing The Help Desk
Help desk software and supporting requirements, explained from a management perspective.
- NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
- PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
- SCM SQL
Describes an enterprise-level CRM Help Desk solution that covers multiple customer care disciplines.
- Scott Data Systems
Windows-based help desk application featuring issue management, contact management, contract management, knowledge base, and time tracker.
- SDS HelpDesk Solutions
Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities.
- Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
- The Help Desk Software Guide
Evaluation criteria, market reviews and information on choosing a help desk software solution.
- The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues
- Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
- Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
- WinHelpDesk
Windows-based help desk software. Includes documentation management services and customer request services.
- World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.
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